How Chatlyst Works
Transform your customer service in 5 simple steps. From setup to continuous improvement, we've got you covered.
Improve your customer service in an instant.
Step 1 · Connect Your Channels
Link Chatlyst to your website, WhatsApp, WeChat, Line, and other platforms in minutes.
Step 2 · Upload Your Knowledge
Add FAQs, policies, product info, and playbooks. Chatlyst learns your business instantly.
Step 3 · AI Handles Enquiries
Our AI agent utilizes the knowledge from Step 2 to automatically reply to inbound customer enquiries 24/7.
Step 4 · Human Takeover Anytime
Your team can seamlessly take over any conversation at any point. Full context is preserved.
Step 5 · Continuous Learning
Flag mistakes and use our Knowledge Consolidation Bot to update docs for continuous improvement.
Connect Your Channels
Link Chatlyst to all your customer touchpoints. Start with our web widget and expand to messaging platforms.
Upload Your Knowledge
Choose from our pre-built templates or upload custom documents. Our AI learns instantly.
* Templates with pre-configured structure. Customize with your own content.
Detailed Workflow
Click each step to learn more about how Chatlyst works
Connect Chatlyst to your website and messaging platforms. Simply copy our embed code for web widgets, or connect your social accounts through our dashboard.
- One-click website widget installation
- WhatsApp Business API integration (coming soon)
- WeChat, Line, Facebook Messenger support
- E-commerce platform plugins for Shopify & WooCommerce