Chatlyst Agent
Resolve 95% of routine inquiries automatically on first contact
An AI frontline agent that understands intent, speaks your brand voice, and learns from every conversation — so your team only touches what truly matters. How Chatlyst Agent Works?
Plug & Play Setup – Add Chatlyst
Go live in minutes. Paste a single snippet to display the Chatlyst widget on your website, or connect directly to your e-store—zero engineering required.
Fuel Your AI's Brain – Upload Your Knowledge
Turn your existing docs into instant answers. Upload your policies, FAQs, SOPs, and product guides. If your data needs organizing, simply use our ready-made templates so your AI knows your business inside and out.
Deploy & Auto-Resolve
Flip the switch. Using your uploaded documents, Chatlyst’s AI instantly takes the first pass at inbound queries—resolving questions accurately, consistently, and in your exact brand voice.
Seamless Human Handoffs
Set custom rules to auto-escalate tickets based on your policies, or manually jump into any active chat at any time. When your team takes over, the full conversation history travels with the ticket, so customers never have to repeat themselves.
Evolve with the KC Bot
Spot an answer that needs tweaking? Flag it anytime. Use our Knowledge Consolidation (KC) Bot to batch your team's feedback and update your source documents in a single click. With built-in version control, you maintain total oversight as your AI gets sharper with every conversation.
Add Chatlyst to Your Site
Get up and running in minutes.
- Copy-and-paste a single snippet to your website and instantly display the Chatlyst widget.
- Connect your social media inbox in one click.Coming soon
- Connect WhatsApp in one click.Coming soon
- Sync eCommerce inventory and order data.Coming soon
Upload Your Key Documents
Turn existing knowledge into instant answers.
- Download a proven support template created by a customer service expert with 15+ years experience.
- Customize it quickly (or let AI help do the heavy lifting).
- Upload any additional documents—policies, FAQs, SOPs, and product guides.
- Paste links to your website for automatic capture.Coming soon
Enable Auto-Reply
Let the bot handle repetitive questions.
- Chatlyst scans your documents and responds with the most relevant information.
- Set a custom tone of voice that matches your brand personality.
- Auto-close conversations once the issue is resolved by the AI.
- Automatically escalate to a human when specific triggers are detected.
Step in When Needed
Stay fully in control of conversations.
- Take over high-value or sensitive conversations instantly
- Monitor performance and conversation quality in real time.
- Flag responses that need manual expert review.
- Seamless handoff from human back to bot.Coming soon
Improve Continuously
Every interaction makes your support smarter.
- Review flagged replies and choose which document should be updated
- Use Knowledge Consolidation AI to refine your documentation automatically.
- Manually review and edit knowledge whenever you want.
- Repeat until your support runs consistently—without mistakes.
Frequently Asked Questions
Getting Started & Integrations
AI Capabilities & Performance
Human Handoff & Inbox Management
Knowledge Management & Continuous Learning
Pricing, Credits & Billing
Customer service, sorted. In minutes, not months.
Finally, customer service that runs itself - while you run the business.