
September 2026 Chatlyst Updates: E-commerce Automation, Shopline Integrations, and Smarter Shopping Turn your chatbot into a 24/7 virtual personal shopper.
Sep 23, 2026
By Edith Clementine
This month, we are giving your chatbot the tools it needs to drive sales and support shoppers around the clock. We’re thrilled to introduce Chatlyst Commerce, a powerful new feature that handles e-commerce inquiries automatically, along with a seamless new integration for Shopline stores.
Here is everything new with Chatlyst Commerce.
1. Turn Conversations into Conversions with Chatlyst Commerce
You can now enable your chatbot to assist customers with shopping-related tasks directly within the chat interface. Once activated, your bot becomes a virtual storefront assistant. It can automatically answer product inquiries, suggest specific items to shoppers, and provide purchase updates—all without requiring a human agent.

2. Seamless Shopline Integration
Connecting your online store to Chatlyst allows your bot to pull accurate, real-time data directly from your store’s database. We’ve made it incredibly easy to connect your Shopline store so your bot instantly understands your catalog:
- Product Data: The chatbot can access and share up-to-date item names, detailed descriptions, and current pricing.
- Inventory Data: Prevent customer frustration with real-time stock checks. The bot will always know exactly what is available and what is sold out.
- Order Data: Customers can easily track their purchases. The bot instantly retrieves fulfillment and shipping statuses so shoppers always know where their items are.

3. Quick and Easy Setup
We know you don't have time for complicated technical setups. Connecting your Shopline store takes just a few clicks. Simply paste your Shopline Store Handle and API Token into the Chatlyst Commerce settings, hit save, and your bot is ready to sell. Not sure where to find those credentials? We’ve added a handy in-app guide right beneath the entry fields to walk you through it.
Ready to Get Started?
At Chatlyst, we're committed to helping you maintain your brand's unique voice—no robotic replies here.